The BBB and Federal Trade Commission offer the following tips for consumers looking to hire a locksmith company for emergency work:If you are locked out of your car and have roadside assistance service such as AAA, call them first.- Research locksmith companies before you need them. Keep that information in your purse or wallet in the event you need such services in the future.
- Get an estimate from the locksmith for all work and replacement parts before work begins. Do not trust estimates given over the phone.
- Ask for identification. Make sure you have a locksmith’s full name, the company name and contact information before agreeing to work. Reputable locksmiths should ask for your identification before accessing a vehicle or building.
- Make sure the locksmith has insurance coverage in case there is damage to your home or vehicle.
- Pay by credit card in the event you want to challenge the charge.
- Contact the BBB for a company’s Business Review by calling 314-645-3300 or going to www.bbb.org.
About Better Business Bureau:
BBB's mission is to be the leader in advancing marketplace trust. BBB accomplishes this mission by creating a community of trustworthy businesses, setting standards for marketplace trust, encouraging and supporting best practices, celebrating marketplace role models and denouncing substandard marketplace behavior.
Businesses that earn BBB Accreditation contractually agree and adhere to the organization's high standards of ethical business behavior. BBB is the preeminent resource to turn to for objective, unbiased information on businesses and charities.
Contact BBB serving Southern Nevada at (702) 320-4500
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